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Discovery Call
We start with a conversation to understand your challenges, goals, and
constraints. No obligation, just clarity on whether we can help.
Our Methodology
A Structured Approach to Technology Modernization
Our proven methodology delivers actionable insights and practical roadmaps. Every engagement follows a structured process designed for municipal environments.
How Our Audit Works
We offer three levels of engagement based on your needs, timeline, and budget. Each stage builds on the previous, allowing you to start where it makes sense.
1
Rapid Assessment
A focused initial review that identifies major risks, urgent issues, and significant cost drivers. Designed to deliver quick wins and immediate actions within 30 days.
- High-level infrastructure review
- Critical security gap identification
- Major vendor and cost analysis
- Immediate risk prioritization
- Quick-win recommendations
- Executive summary for leadership
2
Detailed Analysis
A comprehensive review of infrastructure, security, operations, and key systems. Includes stakeholder interviews and delivers a complete roadmap with financial analysis.
- Deep infrastructure assessment
- Security architecture review
- Operations and help desk evaluation
- Key system health analysis
- Stakeholder and department interviews
- Vendor and contract deep dive
- Prioritized modernization roadmap
- Financial opportunity analysis
3
Comprehensive Deep Dive
Full IT ecosystem documentation with department-by-department analysis. Delivers a complete modernization and investment plan with multiple scenarios.
- Complete IT asset inventory
- Department-by-department analysis
- All systems and applications review
- Full security and compliance audit
- Governance and policy assessment
- Staff capability evaluation
- Multi-year investment plan
- Scenario modeling and options
Our Process
Every engagement follows a consistent process that respects your time, involves the right stakeholders, and delivers actionable results.
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Scope Definition
We define the engagement scope together, ensuring clear expectations
on timeline, deliverables, and investment.
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Data Gathering
We collect documentation, conduct interviews, and perform technical
discovery with minimal disruption to your operations.
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Analysis
Our team analyzes findings against industry benchmarks and best
practices, identifying risks, gaps, and opportunities.
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Deliverables
We produce clear, actionable reports and presentations designed
for both technical staff and non-technical leadership.
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Presentation
We present findings to your leadership team and answer questions,
ensuring everyone understands the path forward.
What You Receive
Every engagement produces tangible deliverables designed for action, not dusty binders that sit on shelves.
Executive Summary
A concise overview for leadership and elected officials. Plain language,
clear findings, and prioritized recommendations. No jargon.
Detailed Technical Report
Comprehensive documentation for your IT team with specific findings,
evidence, and technical recommendations.
Risk Register
Prioritized list of risks with severity ratings, potential impact,
and recommended mitigations. A roadmap for risk reduction.
Modernization Roadmap
Visual timeline of recommended initiatives with dependencies,
milestones, and resource requirements.
Financial Analysis
Cost-benefit analysis for major recommendations, including
potential savings, investment requirements, and ROI projections.
Presentation Materials
Ready-to-use slides for council presentations, budget discussions,
and stakeholder communications.
Our Principles
These principles guide every engagement and ensure we deliver value that matters to municipal leaders and taxpayers.
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Independence First - We don't sell products or take referral fees. Our recommendations are based solely on what's best for your city.
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Plain Language - We communicate in terms everyone can understand. Technical details are available but never obscure the message.
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Actionable Results - Every finding comes with a specific, achievable recommendation. We don't identify problems without solutions.
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Financial Reality - We understand budget constraints. Recommendations are prioritized with cost in mind, and ROI is always documented.
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Minimal Disruption - We work efficiently and respect your team's time. Data gathering is streamlined to minimize operational impact.
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Knowledge Transfer - We build your team's capability along the way. Our goal is to make your organization stronger, not dependent on us.
Engagement Models
We offer flexible engagement structures to match your needs and procurement requirements. Every engagement is customized to your specific situation.
Engagement Type
Fixed-Scope Projects
Defined deliverables, timeline, and investment. Ideal for audits,
assessments, and roadmapping engagements. Clear procurement path.
Engagement Type
Retainer Agreements
Ongoing advisory support with a set number of hours per month.
Perfect for implementation oversight and continuous improvement.
Engagement Type
Fractional CTO/CIO
Part-time technology leadership for cities that need strategic
guidance but aren't ready for a full-time executive hire.
Typical Timelines
We work efficiently to deliver results without unnecessary delays. Most engagements complete within these timeframes.
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Rapid Assessment
30 days from kickoff to final presentation.
Ideal for urgent situations or initial scoping.
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Detailed Analysis
60-75 days for comprehensive review with
stakeholder interviews and full roadmap.
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Comprehensive Deep Dive
90 days for complete IT ecosystem documentation
and multi-year investment planning.
Ready to Start?
Let's discuss which engagement model makes sense for your city's needs, timeline, and budget.
Schedule a Conversation